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7 Days Refund Or Exchange


Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health, beauty, hair and personal care items

To complete your return, we require a receipt or proof of purchase.

We only exchange if any product has manufacturing fault, broken or scratched, only at the time of purchase.You have to inform us if cannot bring back right away. email at sourcedukan@gmail.com along with your invoice number and small description. Original box and all accessories should be returned as well.

If the item is dispatched to you in different city then we will provide the Exchange and the shipping cost which our customer will bear to send us back. Please consult sourcdukan support for shipping back methods.

If you receive a product that is not what we have described in our catalog (replica, specs and image)  you are not bound to keep that product, we will return your money. Please inform us within 24 hours of receiving the product. email us at sourcedukan@gmail.com

Returning Cost

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over RS 10,000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.